Velvet Verve Personalized Necklace

With some simple basic care, your jeweller can become a treasured family heritage. you can help preserve and protect your jewellery for many years to come. We know that over time, all jewellery can experience discolouration. Due to exposure to moist and chemical factors the surface of the jewellery can become dulled and lose the brilliance and shine. Professional cleansing is recommended at least once a year. All jewellery should be stored separately to prevent scratching. Non-flexible items are best kept flat when not being worn. Sterling Silver is the most common, beautiful, and lustrous metals used in all jewellery industries. We encourage you to wear your silver jewellery confidently every day. It is a precious metal that with simple care can retain its beauty and character for many generations to come. Jewellery storage is important. Insure to always wrap your jewellery in a protective box, case, or tarnish-resistant pouch. Between professional servicing, most gold and platinum jewellery can be maintained with a non-abrasive cleaner. Examine your jewellery regularly to make sure settings are snug and clasps and joining’s are secure.

Key Points

- Take care to protect your jewellery from impact against hard surfaces and avoid contact with abrasive surfaces.

- Remove all your jewellery before sleeping, engaging in exercise, undertaking physical activity such as gardening or other heavy-duty activities to avoid unintentional damage.

- Avoid contact with lotions, perfume, make-up, sunscreen & hair products. The chemicals in these products will damage the gold plating and build a film over the CZ stones that will dull their shine.

- It is not recommended that stone set Jewellery is worn while swimming or showering:

- Gemstones can scratch other gemstones and wear away at precious metals. Therefore, avoid stacking those rings and bracelets that would be vulnerable to such abrasion.

- Extreme temperatures, perfumes, cosmetics, ultrasonic cleaning, and household chemicals can also damage jewellery.

- Strongly recommending avoiding contact to all household cleaning agents.

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Returns Policy

This Returns and Exchanges Policy applies to all purchases made through the website Allurajewellery.com. We are pleased to accommodate returns and exchanges within 30 days on all products that have not been used and in the same original packaging that you received it. A photo of the product will be requested before the returns process starts.

SHIPPING & DELIVERY

Generally, it will take 1-2 business days to process your order after confirmation, regardless of the shipping option selected at checkout. We cannot guarantee Saturday delivery, even it’s an express shipping. We ship Monday through Friday, excluding weekends and holidays. Please allow for up to 2 business days for your orders to get process. You will receive a confirmation e-mail with the tracking link once your order ships. Please allow up to 48 hours to receive this shipping confirmation e-mail.

NOTE:

If inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.

For more Information head to our Return & Exchange Policy page.